PRIVACY POLICY

Welcome to the website of CASA COTTON LIMITED (hereinafter referred to as “we”). We highly value your privacy and are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using this website.

1. Information Collection

When you browse this website, register an account, place an order, subscribe to emails, or contact customer service, we may collect the following information:

• Name
• Shipping and billing address
• Email address
• Phone number
• Payment information (processed by a secure third-party payment platform; we do not retain your complete bank card information)
• IP address, browser type, device information, and website browsing history

2. Information Use

We collect your information only for legitimate business purposes, including but not limited to:

• Processing orders and arranging shipments
• Providing customer service and after-sales support
• Sending order status, logistics notifications, and important service information
• Improving website functionality, products, and shopping experience
• Preventing fraudulent transactions and maintaining website security
• Sending new product, promotional, and marketing information with your consent

3. Use of Cookies

This website uses cookies and similar technologies to improve website performance, remember your preferences, analyze website traffic, and optimize user experience. You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

4. Information Sharing

We will not sell, rent, or trade your personal information. We may disclose necessary information to third parties only in the following circumstances:

• For service providers involved in logistics, payment processing, and order fulfillment;
• When required by laws and regulations or by government authorities;
• When necessary to protect the legitimate rights and interests of this website, our customers, and third parties.

5. Information Security

We employ industry-standard technical and management measures to protect your personal information, including SSL data encryption, secure servers, and access control, to prevent unauthorized access, disclosure, alteration, or loss.

6. Your Rights

You have the right to access, correct, update, or delete your personal information, and you may also apply to restrict or object to our processing of your personal data. To exercise these rights, please contact us via customer service email, and we will process your request within a reasonable timeframe.

7. Data Retention

We will retain your personal information for the purposes described in this policy or for the period required by laws and regulations. After the retention period expires, we will delete or anonymize the relevant data in accordance with the law.

8. Third-Party Links

This website may contain links to third-party websites. We assume no responsibility for the privacy policies, content, or services of these third-party websites and recommend that you read their privacy policies before using them.

9. Privacy of Minors

This website does not provide services to minors under the age of 18, and we do not intentionally collect personal information from minors. If we discover that relevant information has been mistakenly collected, we will delete it promptly.

10. Policy Updates

We may update this privacy policy in accordance with laws and regulations or business development needs. The updated content will be published on this website and will take effect from the date of publication.